When you need to update or backup your files of Ragic in QNAP, you can use FTP software to log in to your server as administrator with the SFTP protocol. After logging in, you'll find the installation directory as below: /share/CACHEDEV1_DATA/.qpkg/Ragic/Ragic.
Once you find the installation directory, please copy the license in it and re-boot your NAS. Then, you can open the Ragic application.