FAQ
FAQ
Ragic offers various Free and Paid Plans, and you can find detailed explanations and comparisons on the Pricing Page.
This article will outline Ragic's various Free Plans and the trial options available for its Paid Plans.
As mentioned earlier, Ragic offers a Free Plan account. After registering on Ragic without any additional payment, you can permanently access the majority of the database features and add unlimited users and SYSAdmins.
The main limitation of the Free Plan is the number of "sheets and records" available.
Custom Sheets—either created from scratch or installed Free Templates with modifications—are limited to 3 sheets, each containing up to 1,000 records. If this limit is exceeded, the system will prompt you to delete sheets or records or upgrade to a Paid Plan to continue using the service.
If you are not familiar with the definition of "sheet", please refer to this page.
Who is suitable for this "Permanent Free Account"? The main limitation of the Free Plan is the number of Custom Sheets and records. Therefore, we believe it is suitable for those who want to create "straightforward applications", have "low usage", or only need to use the free templates.
If you are considering using Paid Plans, it is better to thoroughly test the features with the free trial period before making a payment.
Ragic offers a one-time 30-day trial for every new database account. Eligible accounts can apply for the free trial without needing to enter credit card information. The application process is as follows:
1. Click on "Upgrade for 30 days free" at the top-right corner of the page or use the hamburger menu at the top-left corner to access the Account Billing page.
2. Next, you will see a "30-Day Free Trial" button on each Pricing Plan. Click on it to activate the free trial. We recommend directly trying the Professional Plan, which includes all features.
If the trial period expires before you’ve completed your testing, we also offer an extension. Simply share information about Ragic on social media, and then apply for an extension through this link. Once your application is approved, the trial period will be extended.
After the trial period expires, your data will not be deleted. You will simply need to choose between downgrading to the Free Plan or subscribing to a Paid Plan. You can subscribe on the Account Billing page. If you choose to pay before the trial period expires, the remaining days of the free trial will not be lost.
This feature is primarily designed to allow users to fully experience Ragic without limitations on the number of sheets and with the freedom to modify templates before purchasing. We do not encourage attempting to exploit free trials to save money. Once in formal use, we do not accept requests for extending trial periods.
Community Version caters to charitable purposes. In the internet age, there's a demand for platforms facilitating information exchange. This could be for practical purposes such as exchanging items, sharing salary information, or compiling beneficial information for the public, such as a list of foods identified with safety issues or sharing experiences in applying to schools. We offer a Free Plan for these public-benefit applications.
As long as your platform is completely accessible for the public (you cannot set certain records to be visible only to specific users), you can apply for the Community Version. Similar to the Free Plan, the Community Version is a permanently free account. However, unlike the Free Plan, it does not have limitations on the number of sheets and records. To apply for Community Version, click here.
Note that when using the Community Version, we will not allow you to set permissions restricting access to specific users. Additionally, clicking on the homepage will redirect to the Ragic homepage. Therefore, this version may not be well-suited for internal data management for business.
To encourage the use of Ragic for teaching, we provide free Learning Account licenses for students in any course that utilizes Ragic as material. As long as the instructor provides necessary information such as the start and end dates of the semester, student email domains, etc., we offer free licenses for students throughout the course. This enables students to directly utilize the Professional Plan features of Ragic, providing them with comprehensive resources for learning. For more details, please refer to this article.
It's important to note that this is free only during the semester – it is not a permanent free account. Additionally, this option is applicable only when using Ragic as lecture material. For educational organizations managing student data and performing administrative tasks using Ragic, please choose a suitable plan based on your usage. We offer a 30% discount for NGOs and educational organizations for Professional Plan and above.
If you have any other questions, feel free to email support@ragic.com.
If you're considering a Paid Plan, you can also refer to this guide in addition to the Pricing Page.
