FAQ
FAQ
Ragic provides a variety of learning resources. Here are a few ways beginners can quickly get started.
If you're new to Ragic, we recommend watching the "Create a Quotation in 5 Minutes with the Ragic Founder" video or the basic sheet design tutorials. These videos offer clear, hands-on demonstrations to help you quickly grasp Ragic's functionality.
If you plan to use Ragic for tasks like inventory management, accounting, production, HR, project management, or administration, you can Install Templates to quickly explore Ragic's applications. These templates can serve as a foundation, allowing you to customize their design to meet your specific needs.
If your workflow is unique or you wish to digitize paper-based forms or build a custom application from scratch, you can read the article "How to Build a Database Structure". It offers guidance on converting your needs into sheets.
If you encounter unfamiliar Ragic terms or concepts (such as what qualifies as "a sheet", what defines "a record", or what is meant by "Design Mode"), you can refer to the Basic Glossary.
Ragic offers a well-organized set of learning resources on the "Learn Ragic" page.
For users without a Ragic account: You can access the "Learn Ragic" page through this link without logging in.
For registered users: After logging in, you can find "Learn Ragic" in the "hamburger menu" on the left side of the homepage or by clicking "Learn Ragic" in the top-right corner.
After clicking to enter the "Learn Ragic" page, you will see the following page (the image below shows the page after logging in).
In addition to the videos, the main page displays three sections: Required Courses, Elective Courses, and Use Cases. We recommend beginners review the Required Courses section at least once to understand basic concepts such as sheet creation, Subtables, setting access rights, and demand analysis. The Elective Courses and Use Cases sections can be explored as needed.
If you're looking for specific features, you can use the keyword search bar at the top. On the left menu of the "Learn Ragic" page, you'll find a comprehensive list of resources for learning Ragic. Below, we explain some key sections:
In the "Ragic Learning Hub" section, in addition to accessing the Required Courses, Elective Courses, and Use Cases, the following learning resources are also available:
1. Interactive Tutorial:
You can choose a topic, and the system will guide you step by step, like a personal tutor, showing you how to complete basic Ragic tasks, such as installing templates and creating sheets and Subtables. If you skipped the tutorial when you first registered or want to review it, you can revisit it here.
Note: You need to log in to use this feature.
2. Video:
In addition to the tutorial videos on the main page, you can access the live-stream video list in the "Webinars" section. Watch Office Hours where Ragic's founder answers user questions and offers solutions to the challenges you're facing.
3. Documentation:
You can access two comprehensive Ragic manuals: "Database Design (For SYSAdmins)" and "User Manuals (For End Users)", as well as the "FAQs".
The distinction between the two manuals is because Ragic is a database design tool. SYSAdmins have the authority to design the database, set up sheet structures, layouts, and manage user access, requiring more detailed knowledge. In contrast, Users only interact with the database after it’s set up, so the manuals are separated accordingly.
The "Database Design (For SYSAdmins)" manual is essential for Ragic SYSAdmins. It provides detailed descriptions of various functions with diagrams and can be considered Ragic's 'dictionary.' Most functionality-related issues during sheet design can be resolved by referring to this manual.
Once the Ragic database is set up, SYSAdmins can direct users to the "User Manuals (For End Users)" to help them learn how to use its features.
The "FAQs" page you are currently viewing lists answers to common questions. Typically, issues not covered in the user manual can be found here. You can also use the search bar at the top.
4. Developers Hub:
If you have programming needs, you can find the relevant tutorial documents here.
5. Educators Hub:
If you need to introduce and teach Ragic to colleagues or clients, you can download the presentation slides we provide here.
1. If you need direct assistance from a consultant or customer service to address your issues and clarify your needs, click Customer Support to submit your question.
This is the same option as Need Help? in the top-right corner of the database page (or you can email support@ragic.com directly).
2. By clicking What's New?, a window will open on the right side, displaying the latest news and feature notifications from Ragic. For more details, refer to this article.
Note: You need to log in to use both features above.
3. If you'd like to discuss publicly with other users or report non-sensitive issues, you can visit the Ragic Community Forum.
4. You can also visit the Ragic Blog for more introductory articles and case studies to help with your application.
In addition to the learning resources mentioned above, you can also use Ragic AI in your database to ask Ragic-related questions and even request Ragic AI to help you design sheets directly!
For more applications of Ragic AI, please refer to this document.
