User Manual
User Manual
If you cannot see the options featured below on your database sheets, it may be related to the access rights you are granted. If you have any questions about your access rights, or you're not able to send mass e-mail, please contact the SYSAdmin of your database to grant you proper access rights configurations.
The mass e-mail feature sends out e-mails that you compose, to records that have at least one e-mail field. You can either select an e-mail field or a select group field to use for the recipients. This is extremely useful for sending follow-up e-mails, promotional campaigns, or newsletters to certain groups of people.
To send out mass e-mails, you can first filter your records if necessary, and use the Send Mass E-mail function under the Tools menu.
Not filtering records would mean that the mass e-mail will be sent to all contacts in your database sheet.
Select the e-mail field that you would like to send e-mails to, and enter the subject and content of the e-mail.
You will be able to refer to field values within the record that you're using to send out this e-mail with variable syntax. Check all supported variables here.
You can click on 
which will show you a demo on how the custom e-mail looks like. If you decide to use our standard template instead, click on 
will discard all the changes you've made.
Furthermore, you may also attach the URL, Excel file, PDF document, temporary access links (read-only or editable), and the mail merge file of the record as well as other attachments. When you attach the URL of the record, please make sure you have grant the access right of the sheet to the recipients. Otherwise, they'll have a blank page when they access the database through the entry URL.
Clicking on the "Test Send" will send the mail to your e-mail address. In addition, you will be able to view the sent e-mails' status after clicking the "Mass Send" button.
Below is a received e-mail sent with the mass e-mail feature that includes variables:
The sent e-mail will be stored with your entry in the database, which can be found on the entry's form page, accessible through the e-mail icon on the lower-right corner.
Similar to our E-mail Support Ticket System Template, you can reply to the sent e-mails.
You can add a tracking pixel to confirm if the recipient has read the email. Please refer here for more information.
Professional Plan: 1000 x Internal Users in your database
Lite Plan: 250 x Internal Users in your database
Free Plan: 100
You can click here for more details on pricing.
Note: The email recipients must agree to receive the emails you send from Ragic. If the emails are bounced or reported as scam, you may be suspended from using this function on Ragic.
